Some important resort rules

THESE RULES WILL BE STRICTLY INFORCED AND PERSISTANT OFFENDERS WILL BE ASKED TO LEAVE!

 

CHALETS AND ROOMS:

  1. Check in time: 14h00     Check-out time: Strictly 10h00.

  2. Make arrangements for late arrivals during office hours.

  3. Service optional: Making of beds, kitchen, bathroom and floors: R 150.00 once per day. Floors and bathroom: R 50.00 once daily. To be paid at office on arrival.

  4. Any faults need to be reported before 10am.

  5. You will be liable for any damages or losses in the chalets or rooms if it is not reported at the office or security.

  6. No bath - , swimming towels and toiletries are supplied.

  7. A penalty of R200 is payable for excessive dirt and misuse of chalet or room.

  8. All the chalets and rooms has a maximum capacity. If the capacity is exceeded, a penalty of R100 pp is payable.

  9. The onus are on you to pay this amount on arrival. Exceptions are made for children under 5 years of age

 

 

GENERAL:

  1. REFUNDS: There will be NO REFUNDS for any cancellation or early departures.

  2. Due to the poor state of Eskom, Raaswater will not be liable for any interruptions of any service such as electricity, water, the weather etc. during your stay. NO refunds.

  3. STRICTLY no loud music around the swimming pool, rooms, chalets or camping sites.

  4. No diving, drinking or eating in the swimming pool.

  5. No glass or liquor – i.e drinking glasses or bottles in the swimming pool.

  6. Swimming allowed only with swimming costumes.

  7. NO quad bikes allowed.

  8. Speed limit of 25km/ph.

  9. Keep safety precautions in mind all times.

  10. Please take other visitors in consideration when you are in a party mood.

  11. Raaswater will not be responsible for loss or damage to any personal items.

  12. We have the right to ask anybody to leave the premises, at any time, if any complaints of misbehavior is received.

  13. Please leave the facilities and the resort you’ve received it – CLEAN.

 

DAYVISIT :

Jan - Dec :R55 p adult : R35 p child U/12

 

KIOSK AT OFFICE COMPLEX:

  • HOURS :        Monday to Saturday : 08h00 – 16h00

                                    Sundays, Public Holidays and Christmas : 08h00 – 13h00.

PLEASE RESPECT THESE HOURS.

  • No alcohol or cigarettes will be sold to persons under the age of 18 years.

CAMPERS :

  • No numbered stands.  No need for reservations.  220V power.

  • Cleaning of ablution blocks : 09h00, 14h00 and 16h00

JETTIES :

  • R300.00 per day. 1 x table. 6 x chairs. Braai stand. Electricity.

  • No person is allowed on the jetties unless you’ve made a booking for it for the day. 

       Available from 08h00 till 07h00 the next morning.

  • The use of the jetty is exclusively for the person and his company who made the booking.

RESERVATIONS :

  • Office Hours : Monday – Saturday :  08h00 – 16h00

  • A 50% deposit needed within 48 hours after you’ve made your booking.

  • R100-00 Cash Deposit requested on Arrival for Remotes for TV & Decoder

  • R200-00 Breakage Cash Deposit requested on Arrival  

  • Please fax or email proof of payment with your name, reference number and reservation date

CONFERENCE AND TEAMBUILDING :

  • Please call during office hours for a quote.  Special rates for group bookings. 

SECURITY : 

Will be at main gate for any problems during your stay.  They will contact management if the problem is serious.  Do not bother them or any other worker for the kiosk after hours.  Light bulbs will be available if necessary.

 

BANKING DETAILS:  ABSA – YOURTRADE 370CC – ACC NO: 405 774 6255 – BRANCH:  632 005

 

Enjoy your stay and please....... leave only your footprints!

Raaswater River Lodge

Email : raaswater@vodamail.co.za

Tel : 072 185 5674

Fax : 086 529 7237

 

GPS : S26°55.876' / E027°01.129'

 

PO Box 829

Potchefstroom

2520

 

VAT : 4170208567